Develop acceleration in mobile financial services, thus ensuring a lead position in the competitive field

Define a future-proof framework to develop killer applications

Drive change in consumer and merchant behavior to adapt new mobile solutions

Identification of key drivers for acceptance of mobile services by consumers and trade

Identification of key drivers for internal alignment and acceleration in working process

A five-steps process to develop 'killer applications' for financial mobile services.

Built knowledge base about mobile financial services across the globe

Consulted with key stakeholders to leverage existing knowledge

Value-added knowledge integration: derived key learnings on drivers and barriers for success of financial mobile solutions

Client-specific concrete actions have been identified and prioritised

Client recognised the value of the deliverables that simplified the challenge and motivated action across the organization

Renewed confidence and vigour in the process of making this opportunity happen

A buy-in process to the new way of working. This included a significant organisational change